I bought her here and their customer service is very good. The doll is harder than I thought. Operating the position is a bit difficult (I think it will become easier over time) a bit annoying cleaning, because nothing is detachable, and taking a towel inside to try to remove excess moisture is a problem. The doll looks exactly the same as the picture, but a set of hair and underwear appears randomly compared to the picture. The seller seems to be friendly and can offer an extra sex doll package for free.